Privacy Policy

Introduction

MS BULK STOCK operates the MS Bulk Stock mobile application MS Bulk Stock and its website www.msbulkstock.com. This Privacy Policy outlines how we collect, use and disclose your personal information when you access or use our services through the Platform. Your privacy is important to us, and we are committed to safeguarding your personal data.
This Privacy Policy applies to all products and services offered by MS Bulk Stock and governs the collection and usage of your data. By using our Platform, you consent to the practices described in this policy.

1. Collection of Information

To provide you with our services and improve user experience, we collect various types of data:
a.
User(s) privacy is important to us and MS Bulk Stock have taken steps to ensure that we do not collect more information from User than is necessary for us to provide User(s) with our services and to protect User(s) account.
b.
Information including, but not limited to, User(s) name, address, phone number, business name and email address user preferences (“Registration Information”) may be collected at the time of User registration on the Platform.
c.
MS Bulk Stock records and retains details of Users’ activities on the Platform. Information relating to communication, but not limited to, the types and specifications of the goods, pricing and delivery information.
d.
MS Bulk Stock records and retains records of Users’ browsing or buying activities on Platform including but not limited to IP addresses, browsing patterns and User behavioral patterns. In addition, we gather statistical information about the Platform and visitors to the Platform including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors (together “Browsing Information”).
e.
Registration Information, Account Information, Activities Information, and Browsing Information are collectively referred to as User Data.

2. Use of User Data

By providing us with your data, you authorize us to collect, store, and use it for the following purposes:
•To verify your identity and create your account.
•To provide customer support and respond to your queries, feedback, or disputes.
•To improve the services, functionality, and content of our Platform.
•To conduct research and statistical analysis for marketing and promotional purposes.
•To send you updates, product alerts, promotional offers, and other marketing materials related to our products/services, subject to applicable laws.

3. Disclosure of User Data

We may share your User Data with third-party service providers, including but not limited to:
• Delivery and logistics service providers
• Authentication and verification services
These service providers are under a duty of confidentiality and are permitted to use your data solely for the purposes outlined in this Privacy Policy.

4. Security of User Data

We implement commercially reasonable security measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee the absolute security of your data transmitted to us.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law. You have the right to access, update, or delete your personal data at any time by contacting us.

6. Your Rights

You have the right to access, correct, update, or delete the personal information we hold about you. You may also request to withdraw consent for data processing, which may affect your ability to access some features of the Platform.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on the Platform, and the updated Privacy Policy will be effective immediately upon posting. Your continued use of the Platform following the changes will constitute your acceptance of the new terms.

8. Grievance Team

If you have any concerns or grievances regarding the collection or use of your personal data, please contact our Grievance Team Members:
Phone:+91-9613999969
Email:msbulkstock@gmail.com
Time: Mon – Sun(09:00 AM – 07:00 PM)